FAQ

HOW MUCH IS P+P?

For UK addresses the P&P is £3.95.

For overseas orders, please contact us for an accurate price.

CAN I USE FRESH/FROZEN/OLD MILK AND HOW MUCH DO YOU NEED?

We can use either fresh or frozen milk, including milk that has been frozen for years! We normally ask for a maximum of 15ml but can work with much less if needed - for example our Milk Drop pendant only needs 5ml and can be made with 1ml or less if needed :)

I DON'T HAVE ANY BREASTMILK / I WOULD LIKE OTHER INCLUSIONS

We can make keepsakes with ashes, hair, fabric, dried flowers, umbilical cord, or animal hair set in the jewel.

HOW MUCH HAIR DO YOU NEED?

We usually request a cutting at least 2-3cms long and approximately 3mm thick for best results. However, we do appreciate that sometimes this is not possible so please speak to us if you have any queries.

WILL PALE HAIR SHOW UP WITH BREASTMILK?

If you would like pale hair and natural colour breastmilk together please be aware that the hair may not show up well. We recommend you notify us of the hair colour (with photos if possible) so that we can advise accordingly during the discussion process, before placing your order.

I'M AFTER SOME PHOTOS

You can find photos of most of our pieces in the various Breastmilk Keepsake photo albums on our Facebook page, but if there's anything in particular you would like to see or can't find do please ask and we'll do our best to send you a picture if possible. If you have a particular piece you like the look of/style please do send us a photo so that we can advise accordingly. Please be aware however, that we cannot copy the work of another artist.

HOW LONG DOES IT TAKE? (GUIDELINE ONLY)

Our current lead time is approximately 12-16 weeks from the safe receipt of all the inclusions by Tracy. Please be aware that this is an approximate guideline only and not a precise to the day deadline. If you have a specific date you need the piece for do please let us know and we can discuss it from there. This guide can vary and we will therefore provide an updated guide at the time of providing payment details for any order you may choose to place.

HOW DO I POST THE MILK/INCLUSIONS TO YOU?

We provide full detailed instructions for how to pack and post the milk and/or any other inclusions upon receipt of the cleared payment. Alternately, you have the choice of adding our Inclusions Postage Kit to your order for an additional £5.95 which we strongly recommend. The kit includes the required milk storage bags/vials, order detail labels, prepaid return mailing bag, the thread, tissue, and storage bag to add hair to your keepsake (if appropriate), storage bags for any other inclusions ordered, and of course the full instructions. You will therefore have absolutely everything you need, including the stamp. Simply follow the enclosed instructions and put it all back in the post box.

TERMS & CONDITIONS/HANDMADE/KEEPSAKE CARE:

Please be aware that every single piece is handmade and as such there will be variations between each piece. Full details of our Terms and Conditions are shown in the Note on our Facebook page called Terms & Conditions. By paying for your order you are confirming your agreement to these Terms & Conditions. You can also find full details of how to care for your keepsake in the Note on our Facebook page called Care Instructions for your Keepsake Jewellery - please do read this as this information is important for keeping your precious keepsake in great condition, thank you.


Have any questions not already answered? Do please ask us here, we are here to help :)

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  • Eternity Pendants
    Eternity Collection - Rejewelled: Breastmilk, DNA and Keepsake Jewellery
  • Globe pendant
    Globe pendant - Rejewelled: Breastmilk, DNA and Keepsake Jewellery
    Globe pendant - Rejewelled: Breastmilk, DNA and Keepsake Jewellery
  • Heart Pendant
    Heart Pendant
  • Milk Drop Pendant
    Milk Drop Pendant - Rejewelled: Breastmilk, DNA and Keepsake Jewellery
    Milk Drop Pendant - Rejewelled: Breastmilk, DNA and Keepsake Jewellery
  • Open Heart Pendant
    Open Heart - Rejewelled: Breastmilk, DNA and Keepsake Jewellery
  • Oval Locket
    Oval Locket - Rejewelled: Breastmilk, DNA and Keepsake Jewellery
    Oval Locket

FAQ

HOW MUCH IS P+P? For UK addresses the P&P is £3.95. For overseas orders, please contact us for an accurate price. CAN I USE FRESH/FROZEN/OLD...

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