COVID-19 UPDATE: We are self isolating, so unfortunately there will be some delays in posting orders as we cannot go to the Post Office ourselves. We will be working from home during this time . Please DO NOT send inclusions to us during the pandemic but await instructions via our social media - this is to ensure that there is no risk to our staff when handling bodily fluids/hair etc. You may still place orders during this time, but due to restrictions during the pandemic we will not start work on them until after we are out of isolation. Many thanks for your ongoing support.

FAQ

HOW MUCH IS P&P?

For UK addresses P&P is free of charge.

For overseas orders, please contact us for an accurate price.

CAN I USE FRESH/FROZEN/OLD MILK AND HOW MUCH DO YOU NEED?

We can use either fresh or frozen milk, including milk that has been frozen for years! We normally ask for a maximum of 15ml but can work with much less if needed - for example our Milk Drop pendant only needs 5ml and can be made with 1ml or less if needed :)

I DON'T HAVE ANY BREASTMILK / I WOULD LIKE OTHER INCLUSIONS

We can make keepsakes with ashes, hair, fabric, dried flowers, umbilical cord, or animal hair set in the jewel.

HOW MUCH HAIR DO YOU NEED?

We usually request a cutting at least 2-3cms long and approximately 3mm thick for best results. However, we do appreciate that sometimes this is not possible so please speak to us if you have any queries.

WILL PALE HAIR SHOW UP WITH BREASTMILK?

If you would like pale hair and natural colour breastmilk together please be aware that the hair may not show up well. We recommend you notify us of the hair colour (with photos if possible) so that we can advise accordingly during the discussion process, before placing your order. If we don't hear from you, we will do our best but cannot be held accountable if you do not like the appearance of the hair in the resin.

I'M AFTER SOME PHOTOS

You can find examples of our jewellery within the individual listings on this website, or you can find photos of most of our pieces in the various photo albums on our Facebook page. If there's anything in particular you would like to see or can't find do please ask and we'll do our best to send you a picture if possible. If you have a particular piece you like the look of/style please do send us a photo so that we can advise accordingly. Please be aware however, that we cannot copy the work of another artist.

HOW LONG DOES IT TAKE? (GUIDELINE ONLY)

Our current lead time is approximately 12-16 weeks from the safe receipt of all the inclusions by us. Please be aware that this is an approximate guideline only and not a precise to the day deadline. If you have a specific date that need the piece for do please let us know and we can discuss it from there. This guide can vary and we will therefore provide an estimated guide at the time of providing payment details for any order you may choose to place. We do not contact you in the event of our lead time being extended, instead we will post information to our Facebook page.

HOW DO I POST THE MILK/INCLUSIONS TO YOU?

We provide full detailed instructions for how to pack and post the milk and/or any other inclusions upon receipt of the cleared payment, or you can find them here.

DO YOU KEEP LEFTOVER MILK AND OTHER INCLUSIONS?

We keep your preserved milk for a minimum of 12 months after we've shipped your order. Often we'll keep it for longer than that so it's worth checking with us if you'd like to get something else made using the same milk.

We don't keep any other inclusions as we do not have the storage facilities. Ashes inclusions will be returned to you if there is any leftover.

TERMS & CONDITIONS/HANDMADE/KEEPSAKE CARE:

Please be aware that every single piece is handmade and as such there will be variations between each piece.

Our T&C's can be found here.

By paying for your order you are confirming your agreement to these Terms & Conditions.

You can also find full details of how to care for your keepsake here.


Have any questions not already answered? Do please ask us here, we are here to help :)

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  • Heart Eternity Pendant
    Heart Eternity Pendant
    Heart Eternity Pendant
  • Oval Eternity Pendant
    Oval Eternity Pendant
    Oval Eternity Pendant
  • Globe Pendants
    Globe Pendants
    Globe Pendants
  • Open Heart Pendant
    Open Heart Pendant
    Open Heart Pendant
  • Milk Drop Pendant
    Milk Drop Pendant
    Milk Drop Pendant
  • Tree of Life Pendant
    Tree of Life Pendant
    Tree of Life Pendant

FAQ

HOW MUCH IS P&P? For UK addresses P&P is free of charge. For overseas orders, please contact us for an accurate price. CAN I USE FRESH/FROZ...

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